Terms & Privacy Policy


Terms & Conditions


This website is operated by Elle-est-Grece Ltd. Throughout the site, the terms “we”, “us” and “our” refer to Elle-est-Grece. Elle-est-Grece offers this website, including all information and services available from this site to you, the user, upon your acceptance of all terms, conditions, policies and notices are stated here.

Welcome to the ELLE-EST-GRECE website (“site”). If you continue to browse and use this website, you are agreeing to comply with and be bound by these Terms and Conditions of use, which together with our Privacy Policy govern ELLE-EST-GRECE’s relationship with you in relation to this website.

We reserve the right to change the Terms and Conditions at any time and will publish those changes on the site. It is your responsibility to check them each time you browse this website. This does not affect your statutory rights. If you disagree with any part of these terms and Conditions, please do not use our website.

By using this Site, whether as a registered user or a guest, you are agreeing to these Terms and Conditions. Please read these Terms and Conditions carefully before you use this Site or buy anything through it.

By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.

Our store is hosted on Shopify Inc. They provide us with an online e-commerce platform that allows us to sell our products and services to you.


The term ‘ELLE-EST-GRECE’ (“we”, “us”, “our”) refers to the owner of the website whose registered office is ELLE-EST-GRECE Ltd. Registered in Cyprus company registration number HE336218. The term ‘you’, ‘your’, ‘yours’ refers to the user or viewer of our website. The use of this website is subject to the following terms of use:

The content of the pages of this website is for your general information and use only. It is subject to change without notice.

We work hard to ensure the Site is always up and available, but we can’t guarantee the Site will not have downtime for any reason. We reserve the right to close the Site for short periods of time for general maintenance. We will not be liable if, for any reason, all or part of the Site is unavailable at any time, for any length of time.

Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this Site for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.

Your use of any information or materials on this Site is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this Site meet your specific requirements.

This Site contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these Terms and conditions.

All trademarks reproduced in this Site, which are not the property of, or licensed to the operator, are acknowledged on the Site.

Unauthorized use of this website may give rise to a claim for damages and/or be a criminal offence.

From time to time, this Site may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).

Our Terms and Conditions and your use of this website shall be governed by and constructed in accordance with Cyprus law. Disputes in connection with our Terms and Conditions and your use of this Site shall be subject to the exclusive jurisdiction of the Cyprus law.


You will need to register with us in order to purchase goods or services. If you do not register with us we will allow you to use this Site (subject to these Terms and Conditions) but not to buy goods through it. If you register with us we will allow you to use this Site and to buy goods through it but we may withdraw, restrict or change the service we provide through the Site without notice.

To register an account with us you will need to enter your email address and choose a secure password. We highly recommend you choose a strong password and log out from your account at the end of every session. There is a password reset procedure in case you forget your password. You must treat your account and login information as confidential. If you think there may have been any breach of security then it is your responsibility to notify us immediately and if login is possible, to change your password.

It is a condition of your use of the Site that all information you provide is correct, current and complete. We reserve the right to disable any user account at our sole discretion, at any time for any or no reason, including if, in our opinion, you have failed to comply with any provision of these Terms and Conditions.


Orders are usually processed and shipped the next business day.

During times of high-volume orders such as sale and holiday periods orders may take up to 3 business days to ship. For items on pre-order this time may also vary.

Elle-est-Grece Ltd, is not responsible for any lost or stolen packages that show delivery confirmation to the correct shipping address. Elle-est-Grece Ltd, is not responsible for orders shipped to incorrect addresses provided by the customer. Elle-est-Grece Ltd, is not responsible in the event of any delays in shipping or delivery due to force of nature or other uncontrollable events.

International customers are responsible for all local duties and taxes.

Please note we are unable to deliver to PO Boxes.


Domestic Shipping (CY) Guideline

Local orders within Cyprus are shipped the next business day using ACS Courier. Customers have the choice for their order to be delivered their home (door-to-door service) or to their nearest ACS pickup point for collection.

Home Delivery €5

Pick Up Point Collection Free

Shipping within Europe Guideline

Elle-est-Grece.Com orders are sent via EMS Datapost Courier.

Please allow 5-10 business days for your package to arrive.

A signature will be required upon delivery. If not signed for it will be taken to your local post office for collection. You should be notified when a delivery attempt is unsuccessful. Please note that if you do not rearrange delivery or collect your parcel within the timeframe given, your parcel will be returned to us and can only be redelivered at your own expense.

International Shipping Guideline

Elle-est-Grece international orders are sent via EMS Datapost Courier service.

Please allow up to 5-10 business days for your package to arrive.

A signature will be required upon delivery. If not signed for it will be taken to your local post office for collection. You should be notified when a delivery attempt is unsuccessful. (Please note that if you do not rearrange delivery or collect your parcel within the timeframe given, your parcel will be returned to us and can only be redelivered at your own expense).

Please further note that Elle-est-Grece Ltd is not responsible for any customs or import charges that may apply to your order. We suggest you check with your local customs office about their charges.

Delivery time mentioned excludes custom clearance delays.

Return Policy

Sale Items

All sale items are FINAL SALE and ineligible for return or exchange without exception. Sale items, including items purchased with a discount of 20% or more are not eligible for returns and are FINAL SALE. No exchanges are allowed.

We accept returns within 7 business days from the delivery date. Items returned must be in original condition with tags attached. Merchandise must be unworn, unaltered, and unwashed. We reserve the right to deny a refund, exchange or store credit if the item(s) returned are not in original condition or do not meet our quality standards. Shipping charges are non-refundable.

To request a return authorisation, email hello@elleestgrece.com with your order number and reason for return. You will be contacted by customer service within 24 hours, Monday – Friday.

Elle-est-Grece Ltd will not be responsible for any packages shipped by the customer. In the event the package is lost, the customer will be responsible for tracking and routing the package back to Elle-est-Grece Ltd and getting it to our returns address within the time period allotted for a return to be accepted.

Returns can take up to 7 business days after delivery for our e-commerce warehouse to process. Once we receive your return and confirm its condition is acceptable, we will process your refund to the original form of payment within 5 business days. Please note we reserve the right to reject returns on damaged goods that do not pass inspection upon receiving at our warehouse. however original shipping charges are non-refundable. Once your return is processed, you will receive an email confirmation. Elle-est-Grece Ltd cannot accept responsibility for any packages lost, stolen or damaged in transit.


You may pay for the goods you buy from us by using a debit or credit card through Paypal. We do not hold your credit or debit card data. You do not enter any card data into the ELLE-EST-GRECE Site. When you come to pay for your order you leave our Site and your payment is processed through Paypal’s secure server. We accept Visa, Mastercard, Electron, Maestro and Visa Electron through Paypal. Upon successful completion of the payment transaction you will return to the ELLE-EST-GRECE Site and you will receive our order confirmation email.


The contract between You and Us is legally binding. Your order constitutes an offer to us to buy a product subject to these Terms and Conditions. This does not affect your statutory rights. If we believe a customer acts against these Terms and Conditions, we reserve the right to cancel or suspend their order. This includes non-payment of ordered products and fraudulent use of our website and/or sales. We also reserve the right to bar certain e-mail addresses and telephone numbers from accessing our website to place orders. Ownership of the products will only pass to you when we have received full payment. A person who is not party to the contract shall not have the rights under or in connection with it. We may refuse to process a transaction or to provide a service at any time. We will not be liable to you or anyone else if we do this.


By ordering from our site, you agree not to reproduce, duplicate, copy, sell, resell   any of our products. Commercially reselling our products is a breach of these Terms and Conditions and your agreement with us.

We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e‑mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.


Our prices, as stated on the Site are in Euros (€) and include VAT except where it states otherwise, but does not include delivery. Delivery charges if applicable will be calculated and will be clearly shown and added to your invoice. You will be charged in Euros even if you do not live in the EU. We reserve the right to alter prices at any time. Overseas orders may incur bank charges for international transactions. Import tax may also apply if you are purchasing from a non-EU country. ELLE-EST-GRECE does not have any control over these charges. You will need to contact the relevant Customs & Excise authorities for further information before placing an order.


Questions about the Terms of Service should be sent to us at hello@elleestgrece.com.